1. Introduction
Hero Academy ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hero-academy.eu (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Czech data protection laws (Act No. 110/2019 Coll., on the processing of personal data).
2. Data Controller
Hero Academy is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us at:
- Email: info@hero-academy.eu
3. Information We Collect
We may collect and process the following categories of personal data about you:
3.1 Information You Provide to Us
- Contact Information: Name, email address, subject, and message when you use our contact form.
- Account Information: If you register for an account, we collect your username, email address, and password.
- Communication Data: Any information you provide when you communicate with us via email, social media, or other channels.
3.2 Information Collected Automatically
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, including pages visited, time spent, and actions taken.
- Cookie Data: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. See Section 9 for more details.
3.3 Information from Third Parties
We may receive personal data about you from various third parties, including analytics providers such as Google Analytics, and our project partners when you interact with their platforms.
4. How We Use Your Information
We use your personal data for the following purposes:
- To Provide and Maintain Our Service: Including to operate our website, process your inquiries, and manage your account.
- To Improve Our Website: We analyze usage data to understand how visitors interact with our Site and to improve user experience.
- To Communicate with You: To respond to your inquiries, send you newsletters (with your consent), and provide you with information about our projects and activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
- For Our Legitimate Interests: To ensure network security, prevent fraud, and protect our legal rights.
5. Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to our newsletter).
- Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g., providing access to our services).
- Legal Obligation: When we need to comply with a legal or regulatory obligation.
- Legitimate Interests: When it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
6. Disclosure of Your Information
We may share your personal data with the following categories of recipients:
- Service Providers: Third-party vendors who provide services on our behalf, such as hosting providers, analytics services, and email delivery services.
- Project Partners: When you participate in our projects, we may share your information with our partner organizations to facilitate your participation.
- Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
We do not sell your personal data to third parties.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically:
- Contact form inquiries: 12 months after the last communication
- Account information: For as long as your account is active, plus 12 months thereafter
- Newsletter subscriptions: Until you unsubscribe
- Usage data: 26 months for Google Analytics data
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function and cannot be switched off in our systems.
- Analytics Cookies: Allow us to count visits and traffic sources to measure and improve the performance of our site.
- Functional Cookies: Enable enhanced functionality and personalization.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
When you first visit our Site, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies.
10. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Withdraw Consent: Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů) - www.uoou.cz.
To exercise any of these rights, please contact us at info@hero-academy.eu. We will respond to your request within 30 days.
11. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.
12. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no transmission of data over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee the security of any information you transmit to us.
13. Links to Other Websites
Our Site may contain links to third-party websites, including those of our project partners. This privacy policy does not apply to those websites. We encourage you to read the privacy policies of any third-party websites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
15. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@hero-academy.eu
